State Farm® Insurance Agent Billy Van Ho
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Britney Woo
September 13, 2024
5
out of
5
rating by Britney Woo
"After my recent car accident, Billy Van Ho Insurance Agency made the entire claims process seamless and stress-free. Lisa was professional, compassionate, and responsive, keeping me updated every step of the way. My claim was processed quickly, and I received my reimbursement on time. I am grateful for their outstanding service and would highly recommend them to anyone looking for reliable, customer-focused insurance. They truly go above and beyond for their clients"
We responded:
"Hi Britney, Thank you for your 5star review of our office, our team and our claim handling process. We are so glad everything was handled to your standards and appreciate your continued support. Let us know if you have any further questions and /or concerns. Billy Van Ho"
Johnathon Truong
May 17, 2024
5
out of
5
rating by Johnathon Truong
"Best insurance agents you can ask for. They take care of you on a personal level and really make you feel like family. I highly recommend to everyone!"
We responded:
"Hi Johnathon, We appreciate your kind words. Your review motivates us to keep delivering top notch services and thank you for being apart of the State Farm family. Billy Van Ho"
James Villaruz
May 3, 2024
5
out of
5
rating by James Villaruz
"Lisa is by far the best insurance agent I’ve had. She’s lets me know of any updates, helps with any changes and quotes at prompt speed. If you ever need someone who puts their clients needs first, Lisa is the perfect agent for you! I highly recommend her. You will not be disappointed!"
We responded:
"Hi James, Your review motivates us to achieve more, thank you for your kind words of our team and continued support of our office. Call, click or text if you need additional assistance. Billy Van Ho"
Abby Duran
March 21, 2024
5
out of
5
rating by Abby Duran
"I really recommend to go them every time I have questions or need to update my card or make a payment they always answer right away and do it on the spot !!! And the one Always helping me out is kitty ! Thank you !!"
We responded:
"Hi Abby, Thank you for your kind words and continued support. We’re available through call, click, text or in house. We look forward to continuing to provide you with excellent service. Billy Van Ho"
Lesset Urbina
March 11, 2024
5
out of
5
rating by Lesset Urbina
"They have always helped me and my family with our policies. Gotten back to us in a timely manner. Great service!"
We responded:
"Hi Lesset, Your kind words motivates us. Thank you and let us know if you have any additional questions and/or concerns. Billy Van Ho"
Dylan Manning
January 10, 2024
5
out of
5
rating by Dylan Manning
"Been with State Farm for a few years now and I couldn’t be happier when I was first getting over charged I found State Farm at a great rate with my driving history compared to all other insurance companies! And over the years they have taken care of me and all my obstacles in my life from being late on my payments to getting my insurance info right away when needed! They are all great special shot out to Greg and Kitty for always getting back to me asap and helping me out!!"
We responded:
"Hi Dylan, Your review drives us to be more and do more. Thank you for the kind words for Greg and Kitty and your continued support of our agency. Call, click, text or stop by should you have any questions or concerns. Billy Van Ho "
Joanna Lee
December 24, 2023
5
out of
5
rating by Joanna Lee
"We’ve been with Lisa for years! Excellent customer service and always helpful and informative with all our questions/concerns. They go above and beyond. I always recommend them to family and friends!"
We responded:
"Hi Joanna, We appreciate your kinds words. Your reviews motivates us to keep delivering top notch service. Thank you for your continued support and referrals. Billy Van Ho"
Kirsten Alindogan
December 21, 2023
5
out of
5
rating by Kirsten Alindogan
"Billy provided exceptional service for my grandpa and I. He was very understanding and patient. We will definitely be going back again for more help."
We responded:
"Hi Kirsten, We love hearing about our customers experience and thank you for the nice words. Let us know if we can be of further assistance. Billy Van Ho"
Angelica Bejar
December 20, 2023
5
out of
5
rating by Angelica Bejar
"Great service."
We responded:
"Hi Angelica, Thanks for kind words and support. Please let us know if additional services are needed. Billy Van Ho"
Ronald Bejar
December 20, 2023
5
out of
5
rating by Ronald Bejar
"Great service. Highly recommend."
We responded:
"Hi Ronald, Thanks for stopping by and allowing us to assist. Let us know if you have additional questions and/or concerns. Billy Van Ho"
Woogene Lee
December 11, 2023
5
out of
5
rating by Woogene Lee
"Highly recommend Lisa and team. Extremely responsive and helpful when we needed them most! Thank you!"
We responded:
"Hi Woogene, Appreciate the 5star review and acknowledgment of Lisa and the rest of our team. Kindly call, text and/or stop by if you require any assistance. Billy Van Ho"
Quoc Nguyen
December 4, 2023
5
out of
5
rating by Quoc Nguyen
"Terrific service! Follows through with what they are saying. Loves the personal attention when I need help!"
We responded:
"Hi Quoc, Appreciate the review and years of support. We’re always available on your terms. As always call, click or text us with any questions and/or concerns. Billy Van Ho"
Jackilyn Betancourt
December 1, 2023
5
out of
5
rating by Jackilyn Betancourt
"I don’t know where to start but here goes. I first got State Farm in 2013 for my first new Dodge Charger when I lived in La Puente. Fast forward 5 years, I moved to a city 3 hours away and I decided I wanted to the office near and transferred offices so I finally decided to transfer. Changing was the biggest mistake I’ve ever made. So I changed right back after about two months. Honestly their customer service is the reason I transferred back and they are just one call away. They always fix issues and I’m able to pay my insurance over the phone. The whole staff is great but Kitty and Lisa are my go to always if they are there if not everyone else is great too."
We responded:
"Hi Jackilyn, Love the review and praise of Kitty and Lisa. Thanks for coming back and giving us the opportunity to service your insurance needs. As always we’re a phone call, text and/or email away. Billy Van Ho"
Dory Boone
October 18, 2023
5
out of
5
rating by Dory Boone
"Customer service was excellent based upon my experience when I filed my claim this year and even whenever I have a questions on my coverage. People there were very helpful, friendly, pleasant, kind and courteous. I would love referring them to my family, friends, and colleagues for their car and home insurance needs."
We responded:
"Hi Dory, Thanks for sharing your experiences with our team and office. We really appreciate your support and referrals. Let us know if you have any questions and/or concerns. Billy Van Ho"
Vanessa Tang
October 10, 2023
5
out of
5
rating by Vanessa Tang
"Every time I have a concern regards to my home or auto insurance someone is always there to help. Lisa Ho has been helping me with making some changes with all my policies and is super attentive and informative about all details. She was always looking for ways that would best benefit me."
We responded:
"Hi Vanessa, Thank you for your kind words and experiences with Lisa. Our goal is to always have our customers need 1st. Please call, text or stop by if you have any additional questions and/or concerns. Billy Van Ho "
Ever Palacios
September 22, 2023
5
out of
5
rating by Ever Palacios
"I have to say STATE FARM INS. has been the best insurance I’ve ever dealt with. Keanny has helped for over a yr now with my account. She is super helpful, knowledgeable, and always there when I need her. All I do is send her a text and she is very quick to respond. I’ll give this team a two thumbs up!!! Keep up the great work and customer service!! 👍🏼👍🏼"
We responded:
"Wow! Thanks for this review. We love the love that our team provides and the continued support that fellow policy holders like yourself gives. Please let us know if we can be of further assistance. Billy Van Ho"
Hung. Vo
September 21, 2023
5
out of
5
rating by Hung. Vo
"Lisa is the best agent you’re in good hands"
We responded:
"Hi Hung, Lisa is one of our best. Thanks for the review and thank you for the continued support. Let us know if you need any assistance. Billy Van Ho"
xin liu
September 21, 2023
5
out of
5
rating by xin liu
"Good service."
We responded:
"Hi Xin, Thanks for the 5star review and kind words. Call, click or text us should you require additional assistance. Billy Van Ho"
Ileen Hernandez
September 21, 2023
5
out of
5
rating by Ileen Hernandez
"Billy & his team are the best! Kitty is very helpful & attentive, always there to help me with whatever I need. I’ve been with State Farm for a few years now & will continue to stick with them!"
We responded:
"Hi Ileen, Appreciate the 5stars and kind words for myself and our team. We will always be available should you have additional insurance and financial service needs. Billy Van Ho"
khin tram
September 20, 2023
5
out of
5
rating by khin tram
"I’ve been a Statefarm customer for many years with a few different agents and by far Billy’s office has been the easiest to work with"
We responded:
"Hi Khim, Happy to hear we’re able to streamline and make your insurance experience easier. Please don’t hesitate to connect with us if you require any assistance. Billy Van Ho"
Picnic Check
September 12, 2023
5
out of
5
rating by Picnic Check
"The best insurance company ever ! Lisa & Billy is truly the best ever ! Their customer service is excellent and always replies whenever I need help!"
We responded:
"Hi Picnic, Love, love the review. We strive for excellence and glad we’re able to provide it to you and yours. Let us know if you have any questions and/or concerns. Billy Van Ho"
Beau The Termite Guy
August 30, 2023
5
out of
5
rating by Beau The Termite Guy
"Best insurance the same agent always answers and helps with anything you need."
We responded:
"Hi Beau, Thanks for the kind words and 5star review. Glad we’re able to address your concerns, let us know if we can be of further assistance. Billy Van Ho"
Armando Loza
August 29, 2023
5
out of
5
rating by Armando Loza
"My experience with State Farm always it’s satisfactory They take off me always"
We responded:
"Hi Armando, Thanks for allowing us to service all your insurance needs and taking the time to give us your thoughts. Let us know should you have additional concerns. Billy Van Ho"
Maggie Z
July 29, 2023
5
out of
5
rating by Maggie Z
"Prompt and effective response. Thanks!"
We responded:
"Hi Maggie, Appreciate the 5 stars review and as always let us know if we can be of further assistance. Billy Van Ho"
Matt Sanchez
July 26, 2023
5
out of
5
rating by Matt Sanchez
"There’s a reason I’ve had their service for the past several years! Thanks guys"
We responded:
"Hi Matt, Thanks for the kind words and years of support. Let us know if we can be of any help. Billy Van Ho"